Tenant Repair Evidence Tracker
The tenant repair evidence tracker helps UK tenants record repair issues, upload photo evidence and keep a timeline of landlord communication. It organises this information into a structured evidence pack for the tenant's own records. It does not provide legal advice.
Who this service is for
UK tenants who need a clear, organised record of repair issues and communication with their landlord or letting agent.
The problem it solves
Tenants often struggle to prove when an issue was first reported, what was said, and what evidence exists, especially once a repair dispute drags on.
Key Features
- Repair issue log with dates and descriptions
- Photo evidence upload for each issue
- Timeline of landlord and letting agent communication
- Structured letter templates for reporting repairs
- Exportable evidence pack for personal record-keeping
How It Works
- Step 1
Log the issue
Record the repair issue with a description, date and photo evidence as soon as it appears.
- Step 2
Track communication
Add each message sent to or received from your landlord or letting agent to build a timeline.
- Step 3
Export your evidence pack
Generate a structured pack of your records, useful for your own reference or when raising a formal complaint.
Benefits
- A clear, dated record instead of scattered texts and emails
- Photo evidence stored alongside each reported issue
- Structured letters to help report issues clearly
- An exportable pack for your own records
UK-Specific Context
Designed around the way UK tenants typically need to report repairs and keep evidence, including common issues such as damp, mould, heating and structural repairs.
Service Summary
- Service
- Tenant Repair Evidence Tracker
- Provider
- UK Path
- Availability
- Coming soon
- Designed for
- UK tenants
- Core purpose
- Recording repair issues, evidence and landlord communication timelines
- Geographic coverage
- United Kingdom
- Professional advice provided
- No
Frequently Asked Questions
- How can tenants record repair evidence?
- By logging each issue with a date, description and photo, and keeping a timeline of all communication with the landlord or letting agent in one place.
- Does UK Path provide legal advice for repair disputes?
- No. This tool helps with organising evidence and communication records only. It does not provide legal advice — tenants should seek independent advice, for example from Citizens Advice, for disputes.
- What if my landlord does not respond to a reported repair?
- The tracker keeps a dated record of when the issue was reported and any follow-up, which tenants can use as part of their own evidence when seeking independent advice.
- When will this service launch?
- The tenant repair evidence tracker is in development. Register your interest using the early access form and we will notify you when it launches.
Disclaimer: UK Path does not provide legal advice. This tool is provided for general organisation and record-keeping only. Tenants should seek independent advice, for example from Citizens Advice or a solicitor, for disputes with a landlord.